Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (United States) We offer the following shipping options at checkout:
- Standard Shipping — estimated 5–8 business days
- Express Shipping — estimated 2–3 business days
- USPS — rates and delivery times vary by location
International Shipping We ship to 27+ countries worldwide via DHL and standard international carriers. International orders typically arrive within 7–21 business days depending on destination and customs processing.
Customs & Duties International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in your order total and are collected by your local customs authority.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email] with your order number and we'll work with the carrier to resolve it.